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The vendor has resolved the blank screen issue. If you're still experiencing issues with blank screens, please clear the browser's cache. How do I clear the cache? Follow the instructions in the email sent from irisserver@montefiore.org for the steps to clear the cache in your browser of choice. If you're still experiencing issues after that, please use Internet Explorer; for MAC OS users, please use Safari, then email iris-support@einstein.yu.edu or call 718-430-2776 and we'll escalate accordingly.

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Version 10.03.1 Build 619 Updated 2017/03/31 01:15